Frequently asked questions


What is Companygiving?

Companygiving contains information on the community involvement of UK companies. Information is provided on charitable donations, employee involvement and sponsorship opportunities. This can be useful for fundraisers interesting in raising money from companies and also to anybody interested in seeing what companies give back to society.


Is it relevant for non-registered charities?

Companies are able to make donations to any organisation they wish. Whilst charitable trusts often exclude non-registered charities, such as schools, hospitals and not-for-profit organisations, companies usually do not have such exclusions. Companies typically wish to provide benefit to the areas in which their employees and customers live and will support any organisation which provides a social benefit.


Is it relevant outside the UK?

This website only deals with giving in the UK. Many overseas companies operate in the UK but only provide financial support in their country of origin. Including details of these companies would greatly increase our research costs, which would increase the price of the website. This increase in cost would deliver no added benefit to UK charities and therefore details have not been included on this site.


Is it relevant for individuals?

This website is concerned solely with sources of funding for organisations. It is uncommon for companies to provide welfare grants to individuals, aside from current or previous members of staff. Some companies do provide sponsorship and awards to young people, typically for sports or the arts, which are given on the basis of merit rather than need. For those trusts eligible for inclusion on this site, we have included information on their support given to individuals where appropriate. For those companies which do not mention funding for individuals then this is because they do not fund individuals. This website should not be used for identifying sources of funding (see www.fundingforindividuals.org.uk for further information).


What are the criteria for inclusion on the site?

This site includes all companies which give at least £20,000 a year in cash donations or £100,000 in community contributions. Community contributions includes gifts in kind (including used office equipment) and volunteering hours, but excludes cause related marketing.


Are charities with company registration included?

Charities which have a trading arm by law must register as a company. This includes any organisation which operates a charity shop. This can include popular high street retailers such as Oxfam. Such charities have not been included on this website as although they legally are classed as companies, they are more readily thought as of charities. Inclusion of them on this website would create an incorrect picture of corporate fundraising. They have instead been included on www.trustfunding.org.uk.


How many companies are on the website?

There are just over 500 companies on the website. We are continually searching for new companies which meet the criteria so this figure will hopefully rise.


How much do companies give in total?

The companies on this website give £580 million in community support each year. This is divided as half in cash donations and half in other forms of support. Due to the way companies report (or otherwise) their donations, it is likely that the true figures are more than this.


Does DSC sell books on company funding?

DSC has produced The Guide to UK Company Giving for a number of years. Currently in its fifth edition, the guide contains the same type of information and companies as this website. The guide is also available as a CD-Rom. DSC also publishes books about how to perform corporate fundraising. These can be viewed at http://www.dsc.org.uk/acatalog/Companies.html.


I can’t log in – what do I do?

The vast majority of logging in problems are caused by typing errors. Please carefully retype your email address and password.

If you do not have your password, please enter your email address and then click the ‘Lost password?’ button (this can be found on the Home Page of each site). You will automatically be sent your password. Time span less then 2 minute wait.

If your organisation holds a multi-user license please contact the main account holder in your office for your log in details.


I am already subscribed but whenever I look for funding it takes me to re-subscribe page

Just a slight change to your computer settings or accidently logging out requires you to log back in.

 


I want to re-subcribe but I keep getting a message saying ‘user already exists’ with this email address

Log in to the site as normal and go into Profile tab (on the toolbar). In the Basic details tab, click the red Renew button. For governmentfunding.org.uk the Renew button is found at the bottom of the Basic details page.

To re-subcribe to a multi-user account, you must be the account holder. First log in to the multi-user acount section. Then click on the red Renew button.

You can also ask customer services to take the order over the phone.

08450 77 77 07


I want to change my contact details

You can change your contact details yourself via the site. Simply log in to the site and select Profile (on the toolbar). When you change your email address this will become your new username. You will need to use the new email address next time you log in. After you have finished, click Save Changes.


I need to change the multi-user account administrator OR add OR delete users

Please contact the main account holder in your office for your login details. If you have the account name and password go to the relevant website and click Multi-User Account Maintenance section to add/remove users (located just below user login).

If the multi-user account administrator has left the organisation without giving login details please contact subscriptions@dsc.org.uk

 


I am not getting any updates...

Have you ticked the box beside ‘Tick the checkbox if you would like to receive news and updates from the DSC.’ located in Profile (on the toolbar) > Basic Details.

When searching for trusts/companies, make sure you select ‘Save Search’. You will then be emailed about any changes or updates on these trusts/companies.

For governmentfunding.org.uk ensure you have selected all areas and focuses relevant to your organisation in your profile. You will then receive updates when other relevant funding opportunities are added/updated.


I want to subscribe to a sister site

If you subscribe to Trustfunding, Companygiving, Grantsforindividuals or Governmentfunding you should first log in. There is the option to subscribe to other sites, using your existing details on the Home Page.

For all other enquires please email Customer Services at: cs@dsc.org.uk or call 08450 77 77 07.